We’re solving big problems
Millions of people use federal government services every day. Too often, outdated tools and complex systems make these interactions cumbersome and frustrating.
To improve these services, USDS hires mission-driven professionals into term-limited ‘tours of civic service.’ By working alongside civil servants, they help address some of the most critical needs.
Delivering a better government experience
Our small, highly empowered teams use their expertise to develop human-centered solutions to the federal government’s most pressing technical challenges. Explore a few of our projects.
-
Social Security AdministrationContinuously improving SSA.gov
The Social Security Administration is building on the momentum from their partnership with the U.S. Digital Service by implementing iterative research, best practices, and a data-informed approach to ensure the website is usable and useful.
-
Cross-agencyChanging how the government hires technical talent
We helped develop a process that allows HR to leverage subject matter experts to evaluate candidates for specialized roles. The result restores fair and open access for all applicants, shortens the hiring timeline, and ensures applicants are truly qualified.
-
Veterans AffairsSimplifying Veteran‑facing services through VA.gov
Each month, over 10 million people attempt to access the digital tools and content at the Department of Veterans Affairs (VA) and have historically struggled to find what they’re looking for. Digital modernization efforts needed to focus on improving the user experience.
We are a community
When you join USDS you become part of a vibrant, supportive group of humans. Check out our social media channels to see more USDS moments.